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Contact Information
Gentle Crystals 📧 Primary: david670778@gmail.com 📧 Secondary: peggyguo29@yahoo.com 🌐 www.gentlecrystals.com 📍 Singapore
Customer Support Hours
Our team typically responds within 1–2 business days (Monday to Friday, Singapore Time GMT+8).
Get in Touch
Order inquiries & tracking For questions about your order status, shipping updates, or delivery issues, please email us at david670778@gmail.com with your order number.
Returns & refunds To initiate a return or refund, please refer to our Return & Refund Policy and email us with your unboxing and repacking videos.
Custom crystal orders Interested in a bespoke crystal piece or personalized Feng Shui consultation? Email us with your requirements, preferred materials, and budget. Our team will respond within 1–3 business days.
Product authenticity questions All our crystals are 100% natural and non-synthetic. If you have any questions about a specific product's origin or composition, we're happy to provide sourcing details.
General enquiries For all other questions about our natural crystal products, crystal jewelry, or Feng Shui decor collections, feel free to reach out — we love hearing from our community.
Scan the QR code on our Customize page to connect with us directly on WhatsApp for faster responses.
Our Commitment
At Gentle Crystals, every customer interaction matters. Whether you're a first-time crystal buyer or a seasoned collector, we are here to guide you toward the right piece — with honesty, care, and expertise.
Gentle Crystals — Natural Healing Crystals | Crystal Jewelry | Feng Shui Decor | Singapore